Matrix Australia

CMMS Computerised Maintenance Management  Systems

About Us

 

Our mission is to ensure that our clients realise the benefits of continuous improvement in maintenance management, plant availability and materials management through provision of competent products and expert services at realistic costs.

 

Client service and satisfaction are cornerstones of Matrix operations. With nearly 20 years of specialisation in the maintenance management solutions  we have earned our reputation for excellence.

 

Both our ability to meet clients’ changing need and the cost effectiveness of our services are well demonstrated by the fact that we have been serving several major clients for more than 10 years.  That fact also underscores the continuous improvement of our IMPACTxp software. 

 

In fulfilling our ongoing commitment to providing responsible, accountable and cost effective service, our professional team is backed by our own Customer Service (QA) System comprising software, procedures and methodology. The system ensures faster, more professional responses to service issues. It also provides an audit trail so that we can report to our clients exactly what was done, by whom, why, when, and at what cost.